FREQUENTLY ASKED QUESTIONS (FAQ) ABOUT MÈ HOME HOMESTAY

Welcome to **Mè Home** – a peaceful and cozy garden homestay in Hue! Mè knows you might have many questions before visiting Mè Home, so Mè has compiled all the most frequently asked questions here. Feel free to browse, and if you have any further questions, don't hesitate to message Mè Home!

I. GENERAL HOMESTAY INFORMATION

1. 1. What is Mè Home?

   **Mè Home** is Mè's home (Mè is only 1 year old!). Mè Home is a **garden homestay in Hue**, located in the west of the city, where the Thien An pine hill and Vong Canh complex are located, along with many **beautiful tourist attractions in Hue**. Mè's parents moved from the Southern region to Hue when Mè was only 1 month old. Little Mè didn't know anything, but her name was given to this garden homestay. However, Mè agrees to be the brand ambassador, because our **homestay is too beautiful** to refuse!
2. 2. Where is Mè Home located?

   Mè Home is located on Minh Mang road, very close to Thieu Tri Tomb. It only takes about **10 minutes by car** from the city center to get here, but in return, you will be very convenient to explore the beautiful surrounding tourist complex. You can visit many **beautiful places in Hue** within a 5km radius, then return to **Mè Home** to rest and eat, which is very convenient, especially suitable for families with elderly people and young children like Mè.
   Mè Home address: Mè Home on Google Maps
3. 3. What are Mè Home's contact phone numbers?

   Mè Home has 3 phone numbers for your convenience:

   • 0376023024 (with Zalo)
   • 0386086075
   • 0338029807 (with Zalo)
4. 4. Does Mè Home have a website? Is Mè Home active on any social media (Facebook, Instagram, TikTok...)?

   Yes! **Mè Home** has a very cool official website: Mè Home Website.
   In addition, **Mè Home** is also active on popular social media platforms. Just search for "Mè Home" and you'll immediately find our **Facebook Fanpage, Instagram, or TikTok**!
5. 5. What are Mè Home's opening/closing hours?

   Mè Home is always ready to serve you **24/7**! Mè Home opens its doors at 6 AM and closes at 10 PM. But don't worry, you can arrive at any time, just ring the bell and someone will come open the door for you immediately.
6. 6. Does Mè Home serve meals?

   Yes! At Mè Home, we cook **homemade meals**. If you are traveling alone, you can ask for a single meal, and if you are with family or a group of friends, Mè's parents can cook a **meal with the dishes** we have, or even dishes upon request. You just need to order the meal about **3 hours** in advance so Mè's mother and Aunt Tam (a local from Hue who cooks very well!) can prepare a hot meal. Aunt Tam cooks Hue dishes so deliciously, Mè loves it!
7. 7. Is Mè Home suitable for families with young children?

   Yes! At Mè Home, there is always a **play area for children**, because Mè is also young. So, our home always has **toys** and food for babies, as well as a very **safe space** for children to run and play freely.
8. 8. Is Mè Home suitable for groups of friends?

   Yes! Mè Home has many **common living spaces** where groups of friends can gather. There's an outdoor A-frame table, high tables and chairs on the balconies and in the garden, and even a wooden futon for sitting on the floor. These spaces are spacious enough for **groups of 2 to 10 people** to have fun and chat comfortably.
9. 9. Is Mè Home suitable for couples?

   Yes! Mè Home has **rooms specifically designed for couples**, with a very quiet and private space. Mè's parents were very romantic when they were in love, so they know what couples like! (Mè means Mè's parents are very romantic!)
10. 10. Does Mè Home offer a quiet environment?

    Yes! Mè Home is a **garden homestay**, so the atmosphere is very quiet. You will be immersed in the sounds of nature and the very simple daily life sounds.
11. 11. Does Mè Home allow small events to be held?

    **Mè Home** is suitable for **small events of less than 20 people**. However, Mè Home rarely has any events, as our home is more suitable for relaxation, so after 10 PM, Mè's father usually asks everyone to turn off the sound to avoid disturbing the sleep of other guests staying in the house.
12. 12. Does Mè Home have a special story/history?

    Yes! Here's the story of Mè's family, which Mè's father wrote in his diary:

    • "With 500 million, instead of saving and earning more money to buy a house in Saigon, we chose to rent land far away to embark on a creative living journey for 5 years, and we'll see from there. And then the Family of 3 was lured by Hue. What then? God will provide!"

    Hearing Mè's father's story, you'll immediately think **Mè Home** is "cool", right!
13. 13. What is Mè Home's design style?

    **Mè Home**'s design style is a harmonious blend of traditional **Hue aesthetics** and modern, minimalist comfort. Mè Home uses many natural materials, has a **spacious garden**, and maximizes natural light, creating a feeling of closeness to nature while still being warm and comfortable like your own home.
14. 14. Does Mè Home have any unique features that differentiate it from other homestays?

    Our Mè home has a **quiet, spacious, and airy garden**! Most importantly, Mè's parents take full-time care of the house, every pillow, every mattress where you rest, every hall, every pathway that Mè's mother cleans 3 times a day. And the most special, unique thing is that **Mè is the 'mascot' brand ambassador**! As for other places, Mè doesn't know.

II. ROOM INFORMATION

15. 15. How many room types does Mè Home have?

    **Mè Home** has a total of **9 rooms**, enough for all your purposes when visiting **Hue**: there are **family rooms**, **rooms for 2 people**, **rooms for 1 person**, and even **dormitory bunk beds** to save costs. All amenities in Mè's house can be shared, there is no distinction. The **price** will depend on the privacy of the room (e.g., private or shared bathroom, spacious or minimalist room).
16. 16. What are the names of the room types at Mè Home?

    Our Mè home has very cute and meaningful room names: **Jericho, Galilee, Calvary, Liban, Beehive Bungalow, and also the Dorm room**.
17. 17. What are the features of the Jericho room?

    **Mè Home**'s **Jericho room** has a spacious double bed, a convenient **private bathroom**, a **private balcony** to enjoy the fresh air, and a high table with a small armchair in the room. This room is located on the 2nd floor, very private and airy because it has 2 main and auxiliary windows. The high table is placed next to the main window overlooking Mè's garden with all kinds of fruit trees typical of Hue's garden houses such as sưa, plum, mango, turmeric... Sitting there to relax is very peaceful and quiet. Sometimes you can even admire the **golden sunset** shining into the room, it's beautiful!
18. 18. How many beds does the Galilee room have?

    **Mè Home**'s **Galilee room** has **2 beds**, accommodating **4 people**. This room also has a **private bathroom**, a **private balcony**, a high table for online work, and a small armchair. The room is located on the 2nd floor, as private and airy as the Jericho room, also with 2 main and auxiliary windows. The room's window overlooks the lush green rice fields and the mountain where the sunset quietly falls. Sometimes you will encounter farmers working in the fields, or cows chewing cud in the pastures. Life is simple, rustic, and very peaceful. The golden sunset will make this room even more interesting!
19. 19. How many people is the Calvary room suitable for?

    **Mè Home**'s **Calvary room** has **2 beds**, accommodating **4 people**. This room has a **private bathroom**, a **private balcony**, and a dressing table in the room. The room is located on the ground floor, with a large private balcony and a high dining table for 4 people. The whole family can sit together for coffee or tea on the balcony, interact with people in the room, or Mè's parents can set up an intimate family meal right at this table, eating and admiring Mè's common garden, it's great!
20. 20. What are the outstanding features of the Liban room?

    The **Liban room** has a bed that faces directly out the window. Mè specially 'starred' this Liban room, because Mè highly recommends it for **young couples** or **solo travelers**. This room is very cozy and just right. Friends of Mè's parents and regular guests who have stayed in this room are always very satisfied with the coziness it brings. Waking up in the morning by the window, sometimes you can even spot a mother and calf chewing cud in the pastures. The room also has a cute small table, a table lamp, and even scented candles, very romantic!
21. 21. What is special about the Beehive Bungalow?

    **Mè Home**'s **Beehive Bungalow** has a **minimalist design, super close to nature**. It has a direct view of the garden and the lake. This room is suitable for **solo travelers** or **couples** with light luggage.
22. 22. Does each room have a private bathroom?

    **Jericho, Galilee, and Calvary rooms** have **private bathrooms** inside the room. **Beehive Bungalows, Liban rooms, and Dorm rooms** use **shared bathrooms** outside.
23. 23. Do the rooms have air conditioning?

    Yes! All rooms at **Mè Home** are equipped with cool **air conditioning**.
24. 24. Do the bathrooms have hot water?

    Yes! All bathrooms at **Mè Home** are fully equipped with **hot water heaters** for comfortable showering.
25. 25. Do the rooms have a TV?

    Private rooms do not have TVs. However, there is a **large TV** in the common living area of Mè Home. If you want to watch movies in your room, just ask **Mè Home**, Mè's parents can set up a **projector** in your room.
26. 26. Do the rooms have a mini-fridge?

    Private rooms do not have mini-fridges. However, there is a **large shared refrigerator** in Mè Home's kitchen, you can use it freely.
27. 27. Do the rooms have a kettle/iron?

    They are not readily available in the rooms. However, if you need them, just ask **Mè Home**, Mè's parents will prepare them for you.
28. 28. Do the rooms have a balcony/garden view?

    Yes! **Jericho, Galilee, and Calvary rooms** all have **balconies with lush green garden views**. The **Beehive Bungalow** has a **garden and lake view**, very chill!
29. 29. What type of bed is in the room? (double, single, bunk...)

    Most private rooms at **Mè Home** have single or double beds. The **Dorm room** has bunk beds.
30. 30. What is the bed size in the Jericho room?

    The bed in **Mè Home**'s **Jericho room** measures **1.6m x 2m**. It's spacious and comfortable for 2 people.
31. 31. What is the bed size in the Galilee room?

    The bed in the **Galilee room** is also **1.6m x 2m**.
32. 32. Does the room provide towels/personal toiletries?

    Yes! **Mè Home** provides clean **towels, toothbrushes, combs, shampoo, shower gel, and toilet paper**.
33. 33. Is drinking water served in the room?

    Yes! Each room has a bottle of **filtered water**. If you finish it, you can get more from the **water dispenser** on the 1st floor or in the common kitchen area.
34. 34. Are there any rooms for people with disabilities?

    Our Mè home has a **room on the ground floor** suitable for people with disabilities. However, to avoid floods, every house in Hue has a few steps in front of the house, so this room will have 4 steps.

III. PRICES AND BOOKING

35. 35. How much is the Jericho room per night?

    Jericho room costs 450,000 VND/night.
36. 36. How much is the Galilee room per night?

    Galilee room costs 650,000 VND/night.
37. 37. How much is the Calvary room per night?

    Calvary room costs 600,000 VND/night.
38. 38. How much is the Liban room per night?

    Liban room costs 350,000 VND/night.
39. 39. How much is the Beehive Bungalow per night?

    Beehive Bungalow costs 300,000 VND/night.
40. 40. Does the room rate include breakfast?

    No, the room rate does not include breakfast.
41. 41. Is there an extra charge for additional guests?

    Yes, an extra charge of 100,000 VND/additional person.
42. 42. Do room rates change seasonally/on holidays?

    No, Mè Home room rates are stable, they do not change seasonally or on holidays.
43. 43. What is the best way to book a room at Mè Home?

    You can:

    • Book via Mè Home Website
    • Chat via Facebook or Zalo
    • Call: 0376023024, 0386086075, 0338029807
    • Book via Booking.com
44. 44. Is a deposit required when booking?

    Yes, a deposit is required to confirm the booking.
45. 45. What is the cancellation policy?

    Please notify us of cancellation 5-7 days in advance for a deposit refund.
46. 46. Are there any offers for long stays?

    Yes, special offers for long stays, depending on the number of days.
47. 47. Are there any discount codes/promotions currently available?

    Follow Facebook or the Website for the latest promotions!
48. 48. What payment methods are accepted?

    Payment by cash or bank transfer.
49. 49. Can I book through any OTA apps?

    Mè Home is on:

    • Booking.com
    • Airbnb
50. 50. Who can I contact for booking advice?

    Contact us via Facebook, Zalo, or phone numbers: 0376023024, 0386086075, 0338029807.
51. 51. Where will the booking confirmation be sent?

    Confirmation is sent directly via email or Zalo after successful booking.
52. 52. Can I change my booking dates?

    Yes, possible if the room is available, please notify us in advance.
53. 53. When is the full payment due?

    Full payment is due at check-out.
54. 54. Does the price include taxes and service charges?

    Yes, the price includes taxes and service charges.

IV. AMENITIES AND SERVICES

55. 55. Does Mè Home have free Wi-Fi?

    Yes, free and fast Wi-Fi, great for online work!
56. 56. Does Mè Home have parking?

    Yes, spacious parking for motorbikes, cars, and trucks.
57. 57. Is there a laundry service?

    Yes, laundry and drying service, only 30,000 VND/kg.
58. 58. Is there an airport shuttle service?

    Yes, airport shuttle, 230,000 VND/trip.
59. 59. Is there a motorbike/bicycle rental service?

    Free bicycles, motorbikes 120,000 VND/day, scooters 140,000 VND/day.
60. 60. Is there a common kitchen for guests to use?

    Yes, fully equipped common kitchen, feel free to cook.
61. 61. Is there a common living area?

    Yes, spacious common hall and cozy wooden lounge area for relaxation.
62. 62. Does Mè Home have a garden/outdoor relaxation area?

    Yes, large garden with hammocks, tables and chairs, fresh air guaranteed!
63. 63. Is there staff available 24/7?

    Yes, always someone at home, ring the bell and we'll open.
64. 64. Is there daily room cleaning service?

    Rooms cleaned thoroughly after each guest. Daily cleaning available upon request.
65. 65. Are breakfast/dinner served upon request?

    Meals upon request, order 3 hours in advance for a hot dish!
66. 66. Are there any tours/sightseeing activities organized?

    Mè Home helps organize tours, let us know your needs.
67. 67. Is assistance provided for booking tickets/transportation?

    Mè Home helps book sightseeing tickets, train/bus tickets, just ask!
68. 68. Can I borrow any personal items?

    Yes, if Mè's home has them, we'll lend them to you.
69. 69. Is there a camping or BBQ area?

    Yes, BBQ area in the garden, organize a fun party!

V. LOCATION AND TRANSPORTATION

70. 70. How far is Mè Home from Hue city center?

    About 5km from the city center, 10 minutes by motorbike.
71. 71. What tourist attractions are near Mè Home?

    Near Minh Mang Tomb, Thieu Tri Tomb, Tu Duc Tomb, Vong Canh Hill, Thien An Hill, Traditional Incense Village... walk or cycle there!
72. 72. How long does it take to get from Mè Home to Phu Bai Airport?

    About 30 minutes.
73. 73. How long does it take to get from Mè Home to Hue train station?

    Only 8 minutes.
74. 74. Is it easy to find Mè Home?

    Yes, very easy, just follow Google Maps.
75. 75. Is there any public transportation to Mè Home?

    No direct public transportation, use Grab or Xanh SM.
76. 76. How long does it take to get from Mè Home to Cam Lo - La Son Expressway?

    Only 4 km, about 8 minutes.
77. 77. Is Mè Home near a market/supermarket?

    Very close to the local market (2 km away), convenient for grocery shopping.
78. 78. Are there any good restaurants/eateries near Mè Home?

    Many good local eateries: Phong Nha restaurant, Banh Ep Hue, Banh Xeo, Bun Bo, Com Nieu Khong Gian Xua, Lang An Viet... Just ask Mè for directions!
79. 79. Is Mè Home located in a secure area?

    Yes, the Mè Home area is very secure.
80. 80. Is there a taxi/motorbike taxi service nearby?

    Yes, order Grab or Xanh SM and a vehicle will arrive immediately.

VI. POLICIES

81. 81. What is the check-in time?

    Check-in is at 2 PM.
82. 82. What is the check-out time?

    Check-out is at 12 PM.
83. 83. Is it possible to check in early/check out late? Are there any fees?

    Yes, possible if the room is available, notify us in advance. Fees depend on the time.
84. 84. What is the policy for accompanying children?

    Children under 10 years old are exempt from extra charges.
85. 85. Are pets allowed in the homestay?

    Yes, but ensure they don't disturb other guests.
86. 86. Is smoking allowed in the room?

    No, smoking is not allowed in the room to keep it clean.
87. 87. Are there any rules about noise?

    After 10 PM, please speak softly to avoid disturbing others.
88. 88. Do guests need to bring personal identification when checking in?

    Yes, bring ID for photo, we don't keep documents.
89. 89. Does Mè Home allow private parties/events?

    Small events under 20 people allowed, contact us for details.
90. 90. Are there any other rules to note?

    Maintain cleanliness, respect privacy, and enjoy the peace at Mè Home!

VII. EXPERIENCES AND ACTIVITIES

91. 91. Does Mè Home organize local cooking classes?

    Yes, Hue cooking classes, notify us in advance for arrangements.
92. 92. Are there any cultural activities organized at the homestay?

    Mè Home will update cultural activities (traditional music, storytelling...) on Facebook.
93. 93. Does Mè Home offer Hue travel itinerary suggestions?

    Mè's parents will suggest the best Hue itineraries, from famous sites to hidden gems!
94. 94. Can I walk/cycle to explore the area around Mè Home?

    Yes, free bicycles to explore around Mè's home, it's peaceful and beautiful!
95. 95. Is there a reading/relaxation area?

    Yes, reading area in the garden with tables, chairs, outlets, cushions, very relaxing!
96. 96. Are there any games/entertainment at the homestay?

    Fishing in the lake, cycling, cooking, coffee, reading, enjoy simple life!

VIII. ABOUT MÈ HOME (FEATURES)

97. 97. What is special about Mè Home's garden?

    Mè Home's garden has fruit trees (plum, mango), tables, chairs, hammocks, a fresh green space for relaxation.
98. 98. Does Mè Home have any community interaction activities?

    Mè Home lives in harmony with neighbors, friendly and welcoming, creating a warm space.
99. 99. How does Mè Home preserve traditional Hue culture?

    Mè Home combines Hue garden architecture with Saigon's openness, from buildings to homemade dishes.
100. 100. How does Mè Home create a memorable experience for guests?

     Mè Home takes care of every detail, from homemade meals to Hue stories, so you feel at home!